NEW CLICK & COLLECT SERVICE
In a few easy clicks, resolve your procurement, shipping and storage concerns 24/7 with PROINSO's Click and Collect. With PROINSO's Click and collect goods will be shipped to a collection point of your choice - Never pay delayed installation or warehouse fees again. Depending on the order volume and availability, the delivery time will be set for each order by our sales team. or any question please contact PROINSO's sales support.
RETURNS
Returns are subject to 15% restocking fee and items must be returned in the condition they were shipped. RMAs (Return Merchandise Authorizations) required - returns received without RMA’s will not be accepted. Product must be returned within 30 days of original shipment.
Return Merchandise Address:
PROINSO USA
Customer Name /RMA#_
1030 Riverside Pkwy, Suite 130
West Sacramento, CA 95605
Attn: Raul Santacruz
FREIGHT CLAIMS
Visual freight damage must be reported within 24 hours of receipt of merchandise and noted on the delivery receipt/BOL at time of delivery. Internal freight damage must be reported within 7 days. PROINSO USA is not liable for secondary transport freight claims.
